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Support Desk |
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| rapidHELP 2.1 |
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
Released: 2004-10-20
License: Freeware
Publisher: rapidHelp Software
Language: English, German
Platform: Windows
Requirements: Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free ha
Install: Install and Uninstall
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| HelpDesk CentreDesk Repair 4.004 |
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CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003 Professional
Install: Install and Uninstall
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| Freeware HelpDesk CentreDesk Group 3.2.3 |
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CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Last Updated: 2007-09-11
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003 Professional
Install: No Install Support
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| Freeware HelpDesk CentreDesk 4.004 |
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CentreDesk is (freeware for 3 users) multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall
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| HelpDesk CentreDesk Corp 4.004 |
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CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-24
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall
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| Jitbit HelpDesk 1.5 |
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Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
Released: 2007-11-30
License: $349.00
Publisher: JitBit Software
Language: English
Platform: Windows
Requirements: ASP.NET 2.0, MS SQL-server 7/2000/2005 (or MSDE), IIS Server
Install: Install and Uninstall
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| The Job Log 3.0 |
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The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.
Released: 2007-09-19
Last Updated: 2007-10-18
License: $24.95
Publisher: Lazy Bayou
Language: English
Platform: Windows
Requirements: IE 6.0 or later
Install: Install and Uninstall
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| Desk Link XP 1.1 |
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Desk Link is a freeware Application Launcher for Windows XP - and provides a quick and easy way to access to your favorite programs and documents. Features include - Open directories, launch applications, documents, files, internet shortcuts etc... Easy to use drag and drop interface, just drag and drop onto the Desk Link window, One click launch ,Quick launch buttons for common tasks, Supports Windows user accounts.
Released: 2007-06-25
Last Updated: 2008-06-19
License: Freeware
Publisher: Cambiel Software Solutions
Language: English
Install: Install and Uninstall
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| ATAF-Support 1.5 |
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The ATAF-Support program is a FREE online web database application that can handle online support request.
ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
Released: 2004-04-27
Last Updated: 2004-04-21
License: Freeware
Publisher: Christian C. Rasmussen
Language: English
Platform: Windows
Install: Install and Uninstall
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Not all at working For example:
In the SELECT statement of the db in the source code
is called 'UiDB' meanwhile the table in the db is called
SpDB and so on...
| IPI.HELPDESK 6.05 |
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Do you have a web site and customers? Great! IPI.HELPDESK™ will help you to communicate efficiently with your customers through your web site.
IPI.HELPDESK™ improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
Last Updated: 2008-08-12
License: $99.95
Publisher: IPI Business Solutions, Inc. (EN)
Language: English
Platform: Windows, Linux
Requirements: Apache or IIS web-hosting or server, PHP, MySQL
Install: Install and Uninstall
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Audio & Multimedia
computer technical support