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Support Desk |
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| Cool Desk 3.87 |
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Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click.
Released: 2003-07-18
License: $24.95
Publisher: Shelltoys Inc.
Language: English, Dutch, French, German, Italian, Spanish
Platform: Windows
Requirements: Pentium 90, 16 MB RAM
Install: Install and Uninstall
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| LBE Free Helpdesk 2.5 |
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Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
Released: 2006-07-30
Last Updated: 2008-05-06
License: Freeware
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Install: Install and Uninstall
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NOT FREE This is a Fake, to download a 45 Day Trail Version
| Polar Help Desk 4.1 |
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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Released: 2006-12-01
Last Updated: 2007-04-30
License: $200.00
Publisher: Polar
Language: English
Platform: Windows
Requirements: Server Requirements: Windows® 2000 (IIS 5.0) or Windows® XP (IIS 5.1) or Windows® 2003 (IIS 6.0),
Install: Install and Uninstall
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| Polar Help Desk Free 4.1 |
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Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Released: 2007-04-02
Last Updated: 2007-04-30
License: Freeware
Publisher: Polar
Language: English
Platform: Windows
Requirements: Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Micro
Install: Install and Uninstall
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Polar helpdesk not working after installation Hi,
After installing Polar help desk successfully, the application fails to load , i have checked iis port everything seems to...
| EasyDesk helpdesk 1.4.4 |
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EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Released: 2006-12-12
Last Updated: 2008-05-26
License: $49.00
Publisher: Ziggyred Software
Language: English
Platform: Windows
Requirements: Windows or Vista with 1024x768 resolution
Install: Install and Uninstall
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SHORTCUTS Are there keyboard shortcuts to be able to find customers quicker and such. Also... is their a way to indicate outgoing calls between incoming calls?
| Responsive Knowledgebase 1.01 |
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Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Released: 2006-07-16
Last Updated: 2006-07-16
License: $49.00
Publisher: Responsive Software
Language: English
Platform: Windows
Requirements: No minimum system requirements
Install: Install and Uninstall
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| SupportWindow Console 1.0 |
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SupportWindow Console accepts incoming connections from SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control,file sharing and Chat. Optional registration of Presentation Mode allows console operator to do desktop presentation which multiple connected Support Hosts may view. Perfect for explaining software functions to remote users. The Support Host is free.
Released: 2004-12-10
License: $49.00
Publisher: Bytewiser Data Systems, Inc.
Language: English
Platform: Windows
Requirements: Pentium II 128 MB Ram
Install: Install and Uninstall
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| Public Folder HelpDesk for Outlook 9.2.5 |
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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
Released: 2007-12-23
Last Updated: 2008-07-07
License: $690.00
Publisher: kalmstrom.com Outlook Solutions
Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Platform: Windows
Requirements: Exchange Server 5.5 or later
Install: Install and Uninstall
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| Public Folder HelpDesk for Outlook 9.2.5 |
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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
Last Updated: 2008-07-07
License: $690.00
Publisher: kalmstrom.nu Outlook Solutions
Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Platform: Windows
Requirements: Exchange Server 5.5 or later
Install: Install and Uninstall
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| Freeware HelpDesk CentreDesk Quotation 4.004 |
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CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign quotations to technicians.
Can be used as a stand-alone application or in conjunction with CDRepairs.
Released: 2007-08-24
License: Freeware
Publisher: Merging Technologies
Language: English
Platform: Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
Install: Install and Uninstall
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Well yes its freeware Too bad it is not available in other languages, and not customizable. It's very well done and completely satisfies the required features, actually...
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Audio & Multimedia
web helpdesk